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Register and verify your account to use the platform.

Registration: 5 steps

1. Select your country to see if you can use our services.
   Enter your ZIP code to see if your state is supported.
   The system will ask you to provide your full address.
2. Enter your email and choose a secure password.
3. Read and consent to the Terms of Use and Privacy Policy.
4. Confirm your email: check your inbox for a confirmation message (including junk folder). If you didn’t receive the message, check your email and edit it. We will send you a confirmation message again.
5. Confirm your phone: enter your phone and receive a confirmation SMS. If you didn’t receive the SMS, check your phone and edit it. We will send you a confirmation SMS again. If you still don’t have the message, contact our Support.

Registration: Complete. Now it’s time to verify your identity.

Verification: 2 steps

We need proof of identity (valid ID, passport, driver license with the issue date) to verify you. Sometimes, we may need proof of address. Please, make sure to have your valid documents at hand.

• Proof of identity must include your full legal name (middle name is optional), date of birth, document number, issuing country, expiration date, and the date of issue.
• Proof of address must include your full legal name (middle name is optional), address, and the date of issue. We accept:
  • Bank statements, or credit/debit card statement.
  • Utility bills (not including mobile phone bills).
  • Rental or lease agreements.
  • Residency certificates.

Once you upload the documents, you’ll be asked to take the Liveness Test. You will need a camera of your laptop computer, mobile phone, or tablet.

Currency.com provides services for Arizona, California, Colorado, Kentucky, Massachusetts, Mississippi, Missouri, Montana, North Dakota, Pennsylvania, Utah, Wisconsin, Wyoming.

Sometimes, the documents you submitted can be rejected because of these reasons:

• Not all the 4 corners of the document are visible.
• The photo is blurry/overexposed.
• There is no issue date.
• The provided document does not have the required information.

Currency Com US LLC is registered with the United States Treasury Financial Crimes Enforcement Network as a Money Services Business (MSB #: 31000200984051) with its principle place of business at 101 Hudson St., 21st Fl., Jersey City, NJ 07302. Currency Com US LLC is a subsidiary of Currency Com Limited (Gibraltar) which is licensed by the Gibraltar Financial Services Commission as a DLT Provider. License number 25032. According to our Privacy Policy, and applicable laws, we cannot completely delete your data. We are required to store some of your data for 5 years following the termination of your account. At the end of this period, your data will be automatically removed from our system. Your personal data is kept safe and will not shared with any third parties or used for marketing purposes.

We will close your account and exclude it from our mailing list once you confirm the termination of your account.

We accept Visa and Mastercard.

Currency.com is PCI-DSS compliant and uses advanced encryption. We do not store any card details. We ensure all transactions are processed securely.

ACH Bank Transfer: you can link your Currency.com account to your bank account on the platform.

Debit Card: provide your debit card details to facilitate USD deposits. For ease of future use, you may link your card details and we’ll securely store it to make transactions quicker.

Credit Card: provide your credit card details to facilitate USD deposits. For ease of future use, you may link your card details and we’ll securely store it to make transactions quicker.

Enable 3D Secure on every card you plan to use with Currency.com. 3D Secure sends a 2FA code to the phone number of the card holder. This is an extra layer of security that we use at Currency.com. Without 3D Secure you cannot use the card to deposit or withdraw. Therefore, we strongly recommend to activate 3D Secure. Please, contact your bank to activate it.

U.S. Dollars, Bitcoin, Ethereum, Litecoin, and Bitcoin Cash are available now.

Find out more here.

Our Fees and Charges page can be found here. Please be aware that your bank may also charge additional fees that we have no control over.

Yes, you can buy and sell cryptocurrencies with fiat money.

Yes, you can deposit and withdraw Bitcoin, Ethereum, Litecoin, Bitcoin Cash. More information may be found here.

All crypto transactions on the platform require verification on the blockchain. Network blockchain confirmations for deposits are 2 for BTC, 12 for ETH, 4 for LTC, and 6 for BCH.

Yes, you can make a cryptocurrency deposit. Login to your account, go to Receive, then select a cryptocurrency to deposit, and click Deposit.

Make sure to send funds to a correct address. It’s impossible to cancel a transaction once it’s complete.

As a regulated financial institution we follow strict security protocols consistent with industry standards and maintain strict adherence to our obligations under the Bank Secrecy Act and the USA PATRIOT Act.

We process cryptocurrency transactions immediately. Expect to receive the purchased crypto as soon as it’s confirmed on the blockchain.

We start processing your data when we receive your documents. Normally, the verification is instant. However, there can be cases which take up to 2 business days.

We follow the rigorous security standards to prevent unauthorized access to your account. We require your valid identity documents to verify your account and keep your funds safe.